In compliance with the Mexican Law on Protection of Personal Data in Possession of Individuals Turismo Chacchoben, S. de R.L. de C.V. known under the commercial name of The Native Choice, located at Av. Paseo del Puerto #1021 M-3 L-40, Faccionamiento Nuevo Mahahual, in Mahahual Othon P Blanco, Quintana Roo Mexico; informs you it's the entity responsible of the use and protection of your personal data.
Use of your personal information
The personal information we collect from you is used to confirm spaces for any of our excursions and email you a written confirmation of the services you reserve with us.
Additionally, it's likely that we use your personal information to contact you to inquire about your level of satisfaction with our service. In the event that you don't want your personal information to be part of these surveys you can inform us by email to [email protected]
We can not deny any of the services we offer if you opt not to be part of these surveys.
Personal Information we collect
In order to provide our services we require the following information from our guests: Name, phone number and email address. The Native Choice doesn't request any sensible personal information.
Access, Rectification, Cancellation and Opposition
You have the right to know what personal data about you is in our possession and what we use it for (Access). You also have the right to request your personal information to be updated or modified in case it's incomplete or inaccurate (Rectification); to request that we remove it from our database if you consider our use of it's inappropriate (Cancellation); and to request that we don't use it for any specific purpose (Opposition). These rights are known as ARCO.
To exercise any of your ARCO rights you only need to send us an email requesting it to [email protected]. Your email must contain your name or any other information that allows us to locate your personal information in our database, and indicate how you want to be contacted to notify you when your request has been processed. We'll process your request and notify you the outcome in no more than three (3) business days.
For further details about your ARCO rights you can contact: Ivan Cohuo, Av. Paseo del Puerto #1021 M-3 L-40, Fraccionamiento Nuevo Mahahual, Mahahual Quintana Roo 77940 Mexico, [email protected], +52(983)103-5955
You can revoke your approval for the use of your personal information
You can revoke your approval for the use of your personal information in our possession, however, there may be cases when we're required by law to maintain specific information about our clients. In these cases we won't be able to fulfill your request immediately.
There may also be cases when we'll be forced to cancel any services or terminate our relationship with you in order to fulfill your request.
To revoke your approval for our the use of your personal information in our possession, send us your request by email to [email protected]. Your email must contain your name or any other information that allows us to locate your personal information in our database, and also indicate how you want to be contacted to notify you when your request has been processed. We'll process your request and notify you the outcome in no more than three (3) business days.
Transfers of Information to third parties
The Native Choice doesn't transfer, sell or provide personal information to any third parties. Your personal information is used only to provide the services you contract from us.
Your personal information is also used to verify your identity, start a secure session and grant you access to your personal information or to restricted areas of our websites that are accessible only to registered users. To give you access to these restricted areas of our websites we'll require your user ID and password to initiate a secure session.
Your personal information transmitted on our websites is encrypted with cutting edge technologies to prevent it from being intercepted.
Changes to this privacy notice
We'll inform our clients through our websites, by making it available in written at our offices, or by email in case any changes to this privacy notice occur.
Privacy notice last update: 09/01/2019